GONGGAME

Support

FAQ

My progress is gone

Game data lives on your device only. Deleting the app deletes your gems, upgrades and records.

My record is not on the ranking

A run must end while you are online. The ranking keeps only your best record.

How do I change my nickname?

Tap your name row at the top of the ranking screen. Players with the same nickname are told apart by their tag.

Nothing happens when I tap an ad button

Please try again in a moment. No reward is given when an ad is not ready.

Contact: [email protected] (reply within 24–48 business hours)

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