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Support

If anything is unclear, just get in touch.

Frequently asked

Will I lose my records on a new device?

Yes. Records are stored only on your device and there is no copy on any server. Note down anything you need before switching devices.

I purchased but it is still locked

Tap Restore purchases in the app. You must be signed in with the same store account you bought with.

I bought the app but sharing is locked

They are separate products. The one-time purchase lifts the count limit; family sharing is a monthly subscription. If you do not need sharing, not subscribing changes nothing about your own records.

If I cancel the subscription, do I lose records?

No. The records on your device stay as they are. Only the sharing feature stops.

I want to delete my data

You can delete individual records inside the app, and deleting the app removes everything.

Contact

[email protected]
We usually reply within a day or two.

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